General Questions:
Q: How do I apply for a job at Citytv, CityNews or CityLine?
Q: I missed an episode of my favourite show. Can I get a copy?
Q: I'm having trouble with my membership, (login, contests, newsletters, etc). Do you have a special guide for members?
Q: I'm an independent producer and want to know how to submit a show proposal to Citytv, where is the information I need to know?
Citytv Toronto: [jump]
Q: What is Citytv's main switchboard number?
Q: What is the Citytv mailing address?
Q: How do I send mail to my favorite on air personalities?
Q: How can I get a copy of a news story ?
Q: Which shows are broadcast in described video (DV)?
Q: What is the History of building?
Q: How do I find out more information about a guest I saw on "BT-Breakfast Television"?
Q: Where do I find Citytv Toronto on Starchoice and ExpressVU?
Citytv Winnipeg: [jump]
Q: What is Citytv's main switchboard number?
Q: What is the Citytv mailing address?
Q: How do I contact the Citynews Hotline?
Q: How do I send mail to my favorite on air personalities?
Q: Which shows are broadcast in described video (DV)?
Q: How do I get a copy of a segment from Breakfast Television, or a news story?
Q: How do I get a tour of Citytv?
Q: How do I find out more information about a guest I saw on "BT-Breakfast Television"?
Q: Why do the sounds of commercials seem louder than the program?
Citytv Calgary: [jump]
Q: What is Citytv's main switchboard number?
Q: What is the Citytv mailing address?
Q: How do I send mail to my favorite on air personalities?
Q: How can I get a copy of a news story?
Q: How do I get a tour of Citytv?
Q: Which shows are broadcast in described video (DV)?
Q: How do I find out more information about a guest I saw on Breakfast Television?
Q: Where do Andrew Schultz, Tara Slone and Zain Meghji of Breakfast Television buy their clothes?
Q: Where do I find Citytv Calgary on Starchoice and ExpressVU?
Q: Can I get Citytv Calgary off air (UHF or VHF)?
Q: I have a press release or news tip. Where should I send it?
Citytv Edmonton: [jump]
Q: What is Citytv's main switchboard number?
Q: What is the Citytv mailing address?
Q: How do I send mail to my favorite on air personalities?
Q: How can I get a copy of a news story?
Q: Which shows are broadcast in described video (DV)?
Q: How do I get a tour of Citytv?
Q: How do I find out more information about a guest I saw on "Breakfast Television"?
Q: Does BT do Birthday Announcements?
Q: Where do I find Citytv Edmonton on Starchoice and ExpressVU?
Q: Can I get Citytv Edmonton off air (UHF or VHF)?
Citytv Vancouver: [jump]
Q: What is Citytv's main switchboard number?
Q: What is the Citytv mailing address?
Q: What channel is Citytv Vancouver on?
Q: Where do I find Citytv Vancouver on Rogers Cable (timeshift)?
Q: Where do I find Citytv Vancouver on ExpressVU and Starchoice?
Q: How do I send mail to my favourite on-air personalities?
Q: Can I get a copy of a news story?
Q: Where do I send press releases and news tips?
Q: How can I contact Breakfast Television?
Q: How do I find out more information about a guest I saw on Breakfast Television?
Q: Which shows are broadcast in described video (DV)?
Q: How do I get Citytv to sponsor a community event?
Cityline: [jump]
Q: How do I get a makeover on Fashion Friday on CityLine?
Q: How do I get tickets to CityLine?
Q: How do I send mail to my favourite on air personalities?
General Questions:
Q: How do I apply for a job at Citytv, CityNews or CityLine?
A:Thank you for your interest in working with us! All of our current employment opportunities and our online application process can be found at www.rogers.com.
Toronto Only: For more information on how and where to forward your resume please call our "listen only" voice mail box which can be reached externally at (416) 591-5290, or internally at extension 5290.
Q. I missed an episode of my favorite show. Can I get a copy?
A: Due to licensing agreements, Citytv can not distribute copies of our programming. You can visit Rogers On Demand (channel 100) for a wide variety of your favourite Citytv programs following their broadcast.
Q: I'm having trouble with my membership, (login, contests, newsletters, etc). Do you have a special guide for members?
A: Click here to go directly to the Membership FAQ. You can also email questions about our website to help@citytv.rogers.com
Q: I'm an independent producer and want to know how to submit a show proposal to Citytv, where is the information I need to know?
A: Visit this link for submission information,http://rogerstvsales.ca/submission.
All other general questions should go to:
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Citytv Toronto:
Q: What is Citytv's main switchboard number?
A: Main Switchboard: 416-599-CITY(2489)
Q: What is the Citytv mailing address?
33 Dundas Street East
Toronto, Ontario,
M5B 1B8
Q: How do I send mail to my favourite on air personalities?
A: You can snail mail them at 33, Dundas Street East, Toronto, M5B1B8
Email Kevin Frankish, Dina Pugliese, Jennifer Valentyne, and Frank Ferragine at BT Toronto.
Q: How can I get a copy of a CityNews or Breakfast Television story?
A: In order to obtain a DVD copy, we require a written request detailing the date, the show and the story you wish to purchase. If applicable, please include the name of the reporter that covered the story, as well as the person interviewed.
If you are requesting a story or segment from Breakfast Television please forward as much information as possible in regards to the segment, such as:
Date and approx time the segment aired?
Name of person interviewed or product mentioned?
Was the segment live on location with Jennifer Valentyne and the Live Eye Crew, or was it held in our studio?
Please note there is a cut off period of 60 days from when the segment aired, in which to request a copy.
Please note that due to legal issues surrounding the nature of some of the stories that air during the news flow portion of the program, Citytv will not release copies of an entire newscast to viewers.
However CityNews/BT on approval of your request, will release a copy of a story or segment for you personal viewing only. Please note that any video provided to you by CityNews is for personal viewing and company archive use only. The video cannot be used for sales or promotional use, no posting on websites or for re-broadcast on any medium. For a copy of the release form, click here.
There is a $75 dubbing charge per segment requested, and you will be required to sign a "Programming Release Form" prior to receiving a DVD dub of your requested segment.
All dub requests are subject to approval.
Processing time is between 1 - 2 weeks.
Please forward your request to Dub Requests - Toronto.
Q: Which shows are broadcast in described video (DV)?
A: Citytv has a number of its programs available in described video including:
The Role That Changed My Life, The Most Amazing, Out There With Melissa Dimarco, Survivorman, Mantracker, Glenn Martin D.D.S, Great Canadian Movies, Conviction Kitchen, Murdoch Mysteries, Biography .
Q: What is the History of building?
Located in Toronto’s downtown core, the intersection of Yonge and Dundas is constantly abuzz with shoppers, tourists, street entertainers and more. Giant billboards and jumbotron screens keep the sky lit through the wee hours of the morning, a constant reminder that the heartbeat of the city is always thumping.
Citytv and OMNI Television will be adding more vivacity to the heart of the city when both Rogers stations formally make the former Olympic Spirit Toronto facility their new home.
Opened to the public in August 2004, the former Olympic Spirit Toronto facility sits just across the Square and was designed to give non-Olympians an Olympic experience through a variety of interactive demonstrations and exhibits. The launch of the 52,000 square-foot complex was a proud moment for Canadians. For one, the centre highlighted the stories and contributions of Canadian athletes throughout history. Olympic Spirit Toronto was also the first centre of its kind in the world.
On the southeast corner sits Yonge-Dundas Square, an open public space home to a wide range of community events and celebrations. When not hosting special events, the Square becomes an urban meeting place for the public to enjoy. Since its official opening in 2003, the Square has become a unique focal point of the busy downtown area.
Q: How do I find out more information about a guest I saw on Breakfast Television?
A: Visit BT Toronto after 10 am weekdays for a full update on the day’s show.
Q: Where do I find Citytv Toronto on Starchoice and ExpressVU?
A: Please see our Citytv channel information page.
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Citytv Winnipeg
Q: What is Citytv's main switchboard number?
A: Main Switchboard: (204) 947-9613
Q: What is the Citytv mailing address?
Citytv Winnipeg
8 Forks Market Road
Winnipeg Mb.
R3C 4Y3
Q: How do I contact the CityNews Hotline?
A: News messages can be relayed via email at: News Tips - Winnipeg .
Q: How do I send mail to my favorite on air personalities?
A: Contact Jenna Khan or Pay Chen through the Contact Us listed below or this link: Contact Us - Winnipeg. Make sure to set the subject to Breakfast Television.
Q: Which shows are broadcast in described video (DV)?
A: Citytv has a number of its programs available in described video including:
The Role That Changed My Life, The Most Amazing, Out There With Melissa
Dimarco, Glenn Martin D.D.S, Great
Canadian Movies, Conviction Kitchen, Murdoch Mysteries, Biography.
Q: How do I get a copy of a segment from Breakfast Television, or a news story?
A: Unfortunately we do not have a dubbing service.
Q: How do I get a tour of Citytv?
A: Contact the main switchboard at (204) 947-9613.
Q: How do I find out more information about a guest I saw on Breakfast Television?
A: Visit BT Winnipeg after 10 am weekdays for a full update on the day’s show.
Q: Where do I find Citytv Winnipeg on Starchoice and ExpressVU?
A: Please see our Citytv channel information page.
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Citytv Calgary
Q: What is Citytv's main switchboard number?
Main Switchboard: (403) 508-2222
Q: What is the Citytv mailing address?
Citytv Calgary
535-7th Avenue SW
Calgary AB
T2P 0Y4
Q: How do I send mail to my favorite on air personalities?
A: You can snail mail them at 535-7th Avenue SW Calgary AB T2P 0Y4 or
E-mail: Andrew Schultz, Ted Henley or Tara Slone – BT Calgary.
Q: How can I get a copy of a news story?
A: Unfortunately we do not have a dubbing service. However, if you were interviewed in a story and forgot to set your VCR, you may fax in a request for a copy of the story, provided it is not what we consider "hard news." There is a $105.00 (includes G.S.T.) dubbing fee. All requests must be in writing and approved by our news director. Our fax number is (403) 508-2224. For further details call (403) 508-2222. And next time save yourself $105.00 (includes G.S.T.) and set your VCR!
Q: Which shows are broadcast in described video (DV)?
A: Citytv has a number of its programs available in described video including:
The Role That Changed My Life, The Most Amazing, Out There With Melissa
Dimarco, Glenn Martin D.D.S, Great
Canadian Movies, Conviction Kitchen, Murdoch Mysteries, Biography.
Q: How do I get a tour of Citytv?
A: To book building tours, please call (403) 508-2222
Q: How do I find out more information about a guest I saw on Breakfast Television?
A: Visit, BT Calgary after 10 am weekdays for a full update on the day’s show.
Q: Where do the hosts of Breakfast Television buy their clothes?
A: Most of our hosts clothing is provided by Holt Renfrew. Hair is provided by Redbloom with make-up by M.A.C.
Q: Where do I find Citytv Calgary on Starchoice and ExpressVU?
A: Please see our Citytv channel information page.
Q: Can I get Citytv Calgary off air (UHF or VHF)?
A: Yes. Citytv Calgary is available on VHF Channel 7.
Q: I have a press release or news tip. Where should I send it?
A: All news tips and press releases can be emailed to our assignment editor: Shannon Johnston
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Citytv Edmonton:
Q: What is Citytv's main switchboard number?
Main Switchboard: (780) 424-2222
Q: What is the Citytv mailing address?
Citytv Edmonton
10212 Jasper Avenue
Edmonton, Alberta,
T5J 5A3
Q: How do I send mail to my favorite on air personalities?
A: You can snail mail them at 10212 Jasper Avenue, Edmonton, Alberta, T5J 5A3 or email them at by visiting BT Edmonton and clicking on "The BT Companion".
Email Ryan Jespersen, Michele McDougall, and Bridget Ryan at BT Edmonton
Q: How can I get a copy of a news story?
A: It's easiest to set your own recording device! However, if you missed it, you can request a copy of the story by emailing us here, provided it is not what we consider "hard news." There is a $105.00 (includes G.S.T.) dubbing fee and. All requests must be in writing and approved by our news director. For further details call 780.424.2222. And next time save yourself $105.00 and set your PVR!
Q: Which shows are broadcast in described video (DV)?
A: Citytv has a number of its programs available in described video including:
The Role That Changed My Life, The Most Amazing, Out There With Melissa
Dimarco, Glenn Martin D.D.S, Great
Canadian Movies, Conviction Kitchen, Murdoch Mysteries, Biography.
Q: How do I get a tour of Citytv?
A: To book tours please call 780.424.2222
Q: How do I find out more information about a guest I saw on Breakfast Television?
A: After 10am each weekday morning you can go to BT Edmonton and click on "Inside BT" to see all the info about today's show as well as past shows.
Q: Does BT do Birthday Announcements?
A: Send us your birthday wishes and upload a photo by visiting www.btedmonton.ca and clicking on "Celebrations" or drop off or snail mail a photo. Be sure to get it in one week before the big day and we will do our best to include your birthday announcement in the show.
Q: Where do I find Citytv Edmonton on Starchoice and ExpressVU?
A: Please see our Citytv channel information page.
Q: Can I get Citytv Edmonton off air (UHF or VHF)?
A: Yes. Citytv Edmonton is available on UHF Channel 51.
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Citytv Vancouver
Q: What is Citytv's main switchboard number?
A: Main Switchboard: 604-876-1344
Toll-free number for B.C. residents only 1-888-336-9978
Q: What is the Citytv mailing address?
Citytv Vancouver
180 West 2nd Avenue
Vancouver, BC
V5Y 3T9
Q: What channel is Citytv Vancouver on?
A: Channel 10 - Cable 13
Q: Where do I find Citytv Vancouver on Rogers Cable (timeshift)?
A: Channel 135
Q: Where do I find Citytv Vancouver on Starchoice and ExpressVU?
A: Please see our Citytv channel information page.
Q: How do I send mail to my favourite on-air personalities?
A: You can snail mail them at 180 West 2nd Avenue, Vancouver, BC, V5Y 3T9.
Q: Can I get a copy of a news story?
A: Unfortunately we do not have a dubbing service. However, if you were interviewed in a story and forgot to set your VCR, can contact:
Cision Canada Inc.
505-744 West Hastings St.
Vancouver, B.C., V6C 1A5
Phone: 604.669.0338
Toll Free: 800.665.9566
Fax: 604.669.0339
http://ca.cision.com/
Email: Consumer.ca@cision.com
Q: Where do I send press releases and news tips?
A: News tips and press releases can be emailed to: news@btvancouver.ca .
Q: How can I contact BreakfastTelevision?
By Email: comments@btvancouver.ca
By Mail:
Breakfast Television
C/O Citytv
180 West 2nd Avenue
Vancouver, BC
V5Y 3T9
Q: How do I find out more information about a guest I saw on Breakfast Television?
A: Visit BT Vancouver after 10 am weekdays for a full update on the day’s show.
Q: Which shows are broadcast in described video (DV)?
A: Citytv has a number of its programs available in described video including:
The Role That Changed My Life, The Most Amazing, Out There With Melissa
Dimarco, Great
Canadian Movies, Conviction Kitchen, Murdoch Mysteries, Biography.
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CityLine:
Q: How do I get a makeover on Fashion Friday on CityLine?
Models are chosen from the studio audience by the stylist featured on that particular episode. Each makeover must be willing to undergo a dramatic change which must be completed within the 50 minutes in which the show tapes.
Q: How do I get tickets to CityLine?
A: You can go directly to CityLine's Reservation Request system by clicking here.
Q: How do I send mail to my favourite on air personalities?
Tracy Moore can be emailed at cityline@citytv.com
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